Karma Zain’s Post Should Be Required Reading

Hey everyone,

I really think you should read this article by Karma Zain – it gives a very clear picture into how time consuming answering emails in a rootwork related job can be, and how sometimes people have ridiculous expectations simply for being ignorant of how complicated the answer to their questions are. (Those of you who have gotten an email with “It’s not exactly a blanket answer,” as the opening line in one of my emails have probably already heard me make a similar speech – though props to Karma, I could never have said it as well as she has.)

Go check it out! 🙂

~Cat

PS- I had mentioned Karma’s post about why hiring more than one worker to work on your case at one time can be a bad thing, and I recommend it highly as well.